FAQ
Products
What are House of Bon Power Balls made from?
Our Power Balls are made from a base of organic dates, combined with whole food ingredients such as nuts and seeds.
No refined sugar. No seed oils. No fillers.
Are your products organic?
Yes, all our products are 100% certified organic.
Do your Power Balls contain allergens?
All our recipes contain nuts.
Please refer to each product page for the full list of ingredients.
May contain traces of other nuts, peanuts, soy, and sesame.Despite careful preparation, may contain small fragments of pits or shells.
How should I store them?
Storage:
Store at room temperature in a cool, dry place, away from heat and light.
For a firmer texture, you can also refrigerate them.
How long do they last?
When stored in their sealed original packaging:
- Most flavours have a shelf life of up to 6 months
- Choco Noix de Coco has a shelf life of up to 3 months
Orders & Delivery
Where do you deliver?
Delivery available across France and the European Union.
How long does delivery take?
Pickup point delivery: 3–5 business days
Home delivery: 2–4 business days
Express delivery: next business day
Do you offer free delivery?
Yes:
- Free relay delivery from €50
- Free home delivery from €70
- Free express delivery from €140
Can I track my order?
Yes, a tracking link will be sent to you once your order has been dispatched.
Returns & Support
Can I return my order?
Due to the nature of our products, returns are not accepted.
What if my order arrives damaged?
Please contact us at hello@houseofbon.com within 48 hours of delivery, including photos where possible.
We will review your request and provide a suitable solution.
Subscription
What are the benefits of a subscription?
Set up your House of Bon Ritual and receive your favourite Power Balls automatically.
No reordering, no running out - just consistent, clean energy when you need it.
You can adjust your delivery schedule, modify or cancel your subscription at any time.